Future-proofing Powys

Closed 20 Jan 2021

Opened 10 Dec 2020


Coronavirus has had an unprecedented impact on life as we know it.

We want to understand what the ‘new normal’ will need to look like for the council to deliver sustainable and effective services for the next five to ten years.

This survey covers the following areas:

  • Responding to the Covid-19 pandemic
  • Business and the economy
  • Health and wellbeing
  • Customer access to council offices
  • Digitalisation
  • Council Tax levels
  • The future

During the pandemic we have been focussing on three main areas:

  1. Responding to Covid-19

We are continuously working with the health board to support those with the virus, providing care at home and residential care.

We have provided safe childcare for key workers and vulnerable children when they needed it most.

We ensured pupils had access to educational resources and support whilst schools were closed and re-opened our schools as soon as it was safe to do so.

We continue to ensure anyone who is homeless (sofa surfing or rough sleeping) is adequately housed.

We are maintaining public health which includes enforcing closures of premises where necessary and managing regional contact tracing.

  1. Keeping our communities safe and resilient

We continue to provide care and support for our extremely vulnerable residents.

We are continuing to protect and safeguard Powys children.

We are supporting businesses and the self-employed in line with Welsh Government guidance.

We are providing continued refuse and recycling services including the re-opening and Covid safe management of Household Waste Recycling Centres.

We are maintaining an emergency housing repairs and maintenance service.

We are ensuring essential highway repairs are carried out and an emergency response is available.

We re-opened libraries in a phased manner, including the introduction of order and collect services.

  1. Running the council

We have continued robust Financial Management and Reporting throughout the pandemic.

We are regularly updating and informing the public, our councillors and our staff.

We have maintained our essential corporate support services including workforce, finance, and ICT.

The estimated cost of responding to the Covid-19 pandemic in additional spend and lost income during the first six months of the financial year will be close to £10m.

Although we know we need to make changes, we will always do everything we can to protect people with the greatest needs. For this reason, we will continue to protect the money we spend on keeping vulnerable children and adults safe.

We are working with communities, residents and businesses to help get Powys on the road to recovery.

Have your say on Powys County Council’s spending priorities and approach following the Covid-19 pandemic.

This engagement period will begin on 10 December 2020 and close on 20 January 2021. You can respond in the following ways:

  • online survey - click the link below
  • paper copy – please email: customerservices@powys.gov.uk to request a printed version

Why we are consulting

Given the unprecedented year and the global pandemic of Covid-19 we are having to deliver things very differently and are asking residents to support us in Future-proofing Powys. Previous budget consultations have focused on specific service provisions, but this year, with the aim of future-proofing Powys, we want to engage residents on a longer term vision for Powys County Council.   

During the pandemic Powys County Council has been focussing its resources on providing essential services and protecting vulnerable residents. Emergency funding has been needed to care for older and vulnerable people while at the same time income has been lost from trade waste services, car parks, planning applications and many other areas. The estimated cost of responding to the Covid-19 pandemic in additional spend and lost income during the first six months of the financial year will be close to £10m

The additional costs incurred during the pandemic included procuring Personal Protective Equipment (PPE) to support the ongoing delivery of council services as well as the wider care sector. We have also provided emergency accommodation for around 112 homeless people, provided over 560 food parcels, made over 18,000 welfare call and supported local businesses.

The council is looking to get Powys on the road to recovery by looking at balancing short-term needs while safeguarding long-term needs for a sustainable future, recognising the potential long term challenges and impacts of Covid-19. We need to understand what the ‘new normal’ will need to look like for the council to deliver sustainable and effective services for the next five to 10 years.

There is still a lot of uncertainty around the longer-term financial impact of the pandemic and the financial costs incurred as a result of Covid-19. Times are challenging and, with the Covid-19 pandemic the situation, has changed significantly since we last consulted on our budget. However, we are still required by law to set a balanced budget and council tax levels.

The Covid-19 pandemic has created uncertainty around funding and the UK was officially declared in a recession on 12 August 2020. This, coupled with the impact of Brexit following the end of the transition period in 2021, and adapting to the ‘new normal’ means there are a lot of challenges ahead. As an open and enterprising council, we have embraced new ways of working and delivering services and we are working with communities, residents, businesses and partner organisations to future-proof Powys. 

Please Note:  Powys County Council is responsible for ensuring and protecting your privacy when you respond to a survey using this portal.  If you were to give us any personal data (your full name, address or phone number), we would like you to know that it will be stored securely for a limited period only, used only for the purposes described in the survey  and in compliance with the new General Data Protection Regulation (GDPR).  Click on the Privacy tab at the bottom of the page to find out more. 


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